Podcast download here.

Credit unions are increasing utilising apps to deliver services to members, providing features such as secure communications, balance checking and transactions on mobile phones. For some, this was a vital part of their ability to sustain services during the pandemic (see CFCFE papers on credit union responses in Ireland and GB). Chris Smith has investigated the emerging world of credit union fintech but interviewing providers and credit unions in the UK. In this episode, Chris looks at the Nivo messaging app with Nivo’s CEO, Mike Common, and Matt Bland, CEO of Co-op Credit Union. Download the podcast here.

Oh, and Talking Credit Unions has now reached 2,000 downloads!

CFCFE sponsors the Talking Credit Unions podcast series. All episodes can be found on CFCFE’s Audio page. Alternatively, you can listen or subscribe to the series on Spotify, Google Podcasts, Apple Podcasts and many other podcast apps. Just search for Talking Credit Unions.