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Matt Bland, formerly Head of Policy at the trade association ABCUL, joined Co-op Credit Union in January 2020. As Matt started his first CEO post, little did he know quite what challenges the year would bring. In conversation with Chris Smith, Matt reflects on the extraordinary times that he and his team have been navigating, while managing to exit the year with 30% growth in loans and new service channels. Chris also asks Matt for news on technology, collaboration and much more in this entertaining and informative discussion.

CFCFE sponsors the Talking Credit Unions podcast series. All episodes can be found on CFCFE’s Audio page. Alternatively, you can listen or subscribe to the series on Spotify, Google Podcasts, Apple Podcasts and many other podcast apps. Just search for Talking Credit Unions.