Podcast download here.

Following on from CFCFE’s paper on the subject of replacing the core IT system, Chris Smith opens the podcast series in 2021 with by interviewing the author and consultant, Todd Proulx, as well as the CFCFE chair and CUFA Ltd MD, Ralph Swoboda. Chris discusses with these credit union IT veterans how IT can support what members are demanding from their credit unions, how the market place is developing in Ireland and the UK and how credit union leaders might approach upgrading their capabilities to keep pace with member requirements. Deciding whether to replace the core system or ‘bolt on’ new applications to the existing core is a vital strategic decision, and Chris’ interviewees provide plenty of food for thought.

CFCFE sponsors the Talking Credit Unions podcast series. All episodes can be found on CFCFE’s Audio page. Alternatively, you can listen or subscribe to the series on Spotify, Google Podcasts, Apple Podcasts and many other podcast apps. Just search for Talking Credit Unions.