Virtual AGMs: a guide for credit unions Part II: Implementation


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This is the second paper in a series on holding Annual General Meetings (AGMs) online. This paper focuses on how to deliver a successful online AGM.


AGMs are vital events in the good governance of a credit union and an opportunity to engage members. Our research suggests that while there are clear risks of digital exclusion, virtual meetings can facilitate participation by many people who would not be able to get to a physical meeting. The technical and practical aspects of running a big, formal meeting online can, however, appear daunting. In this guide, we consider these issues, including how to ensure attendees are members, how to manage voting and questions and important communications.