PUBLICATIONS

Maximising the Credit Union Difference

Including social impact reporting, understanding the membership (diversity, needs, marketing), engaging members

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The Centre’s research themes are:
  • Business Model and Strategy, including characteristics of high performing CUs, products & propositions, marketing, external environment (market and competitors)
  • Maximising the Credit Union Difference, including social impact reporting, understanding the membership (diversity, needs, marketing), engaging members
  • Governance and Leadership,improving co-operative business governance and leadership
  • Efficiency and effectiveness,operational productivity and efficiency, risk management