“What is the most overlooked quality of the world’s most successful credit unions? Answer: their values.” So opens this thought-provoking paper on credit union values by Ed Mayo, the Secretary General of Co-operatives UK and a member of the CFCFE Research Advisory Board. Ed draws on his long experience in the sector to offer practical advice on how to build and sustain a co-operative culture in your credit union. Ed spoke at our conference on this topic in January 2019 and got a great response.
You can download the paper here.